TERMS AND CONDITION

 

1. The Services

Nano Roof Renew provides professional roof, concrete and wood preservation and life-extension services, including but not limited to the application of GoNano nanotechnology-based coatings (such as GoNano NuRoof Fortify, GoNano NuRoof Revive, and GoNano NuRoof Bio-Boost) to asphalt shingles, flat roofing membranes, concrete surfaces, and wood; roof inspection and assessment; leak detection; and other ancillary services as indicated on your Agreement.

Nano Roof Renew does not guarantee specific financial savings or outcomes from the use of its services. Results — including the degree of roof life extension, coating performance, and environmental protection — will vary depending on the age, condition, pitch, and material of your roof, as well as local weather conditions and maintenance practices.

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2. Payment

Actual payment terms, including deposit amounts, instalment schedules, and final payment due dates are specified on your Agreement. You agree to pay any such down payment, upon signing of the Agreement, and any remaining balance upon full completion of the services as outlined in the Agreement without any right of set-off or retention. Completion of the product installation is defined by the job being materially completed and functional as intended. 

You agree to pay all amounts in full as indicated and not to reverse, cancel, or dispute any authorized transaction with your bank or credit card provider except in the case of demonstrated fraud.

Nano Roof Renew is not responsible for any overdraft charges, over-limit fees, or non-sufficient fund (NSF) charges levied by your financial institution. 

 

3. Late Payments

Missed deposit payments may result in the suspension or cancellation of scheduled services. If a missed deposit payment remains unresolved for more than thirty (30) days, your booking will be cancelled and no fees previously paid will be refunded.

You agree to pay a late fee of 1.5% per month (18% annually) on all amounts due and owed to Nano Roof Renew, accruing from the date due and running to the date the full payment is made (including the interests on such due amounts). You also agree to pay any other recovery, collection and legal costs, fees and expenses incurred by Nano Roof Renew for the recovery or collection of any due amount under any Agreement entered between the parties hereto.

 

If, after 6 months any overdue amounts owed by you remain unpaid, Nano Roof Renew may have a claim against you that may be enforced against your property in accordance with the applicable lien laws. 

 

You shall have sixty (60) days from the date of payment to notify Nano Roof Renew in writing of any billing errors. If no notice is received within this period, You will be deemed to have accepted the payment as correct. Upon receipt of a notice of error, Nano Roof Renew will have thirty (30) days to investigate and correct any confirmed discrepancy.

 

4. Cancellation by Client

You may cancel a signed Agreement, without any penalty or obligation with a minimum of  three (3) business days notice prior to the Date of Service indicated on the Agreement and receive a full refund of all payments made to Nano Roof Renew within twenty (20) business days from the notice of cancellation reception date.  Notice of cancellation must be received in writing at info@nanoroofrenew.ca

In addition, notwithstanding the right of cancellation granted above, this Agreement may not be cancelled within the 3-day period before the installation date, and it cannot be cancelled on or after the installation date. If you elect to cancel this Agreement two (2) days or less prior to the Date of Service, Nano Roof Renew reserves its right to keep any payments made by you (i.e., Down Payment), as indemnity for its reasonably incurred labor, administrative, and material costs.  The Agreement may not be cancelled on or after the installation date.

 

5. Cancellation by Nano Roof Renew

In the event that Nano Roof Renew determines in its sole discretion that an Agreement, and the services listed, cannot be completed in accordance with its terms (i.e., pre-existing conditions to Client’s property, danger related to the installation, material supply shortage, etc.), Nano Roof Renew may cancel said Agreement at any time by notifying the Client thereof and shall return all amounts paid by the Client in consideration of said Agreement. All amounts shall be returned to the Client within fifteen (15) business days from the date the Client is informed that the transaction is cancelled by Nano Roof Renew.

 

6. Date of Installation. 

You and Nano Roof Renew have determined that a definitive Date of Service is not of the essence of this Agreement.  The Date of Service provided may vary upon the availability of you and Nano Roof Renew and upon the weather.

 

7. Client’s Representations

Client represents that: (a) it owns the premises where the work is being performed, or is duly authorized to accept the performance of such work on behalf of the owner(s) of the premises; (b) it will provide accurate information about the premises without voluntarily hiding information that could be useful to the provision of Nano Roof Renew’s services; and (c) it accepts that Nano Roof Renew’s employees, subcontractors, affiliates or representatives be on its property for the sole purpose of performing the installation of the products and other agreed to services in accordance with the Agreement.

 

8. Warranty

The Manufacturer’s (“GoNano”) Warranty and its Terms are specified in the Warranty coverage document provided to you by Nano Roof Renew. Nano Roof Renew does not warrant that GoNano’s products meet the requirements of a particular standard unless explicitly designed as such.  Nano Roof Renew and the Client agree to undertake any actions required by GoNano in registering the Warranty after service completion.

 

Nano Roof Renew may elect to provide additional warranty terms that have been agreed upon by Nano Roof Renew and the Client.

 

GoNano products do not void existing shingle manufacturer warranties. Nano Roof Renew will cooperate with the applicable GoNano manufacturer warranty program as it applies to your installation.

 

9. Term

This Agreement remains in full force from the date of signing until the completion of the services indicated on Your Agreement and full payment for services has been made, unless otherwise cancelled in accordance with the provisions provided herein.  The provisions of Sections [15, 17, 21, 23, 24, 26, 27 ] (including without limitation Governing Law, Severability, Binding Effect, Intellectual Property, Opt-In and SMS Messaging, Indemnification and Privacy) shall survive the expiration or earlier termination of this Agreement and shall remain in full force and effect in perpetuity.

 

10. Financial Savings Disclaimer

Nano Roof Renew may provide general estimates of potential cost savings (e.g., avoiding full roof replacement) for illustrative purposes only. These estimates are not guarantees. Actual savings will depend on your specific roof condition, local market pricing for replacement, the degree of treatment success, and other factors beyond our control. Nano Roof Renew makes no representations or warranties as to specific financial outcomes and offers no professional legal, financial, or insurance advice.

 

11. Disclaimer of All Warranties

EXCEPT AS SPECIFICALLY SET OUT IN SECTION 8 OF THIS AGREEMENT, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT ANY ADDITIONAL WARRANTY WHATSOEVER. NANO ROOF RENEW DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN STATEMENT BY NANO ROOF RENEW OR ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY ADDITIONAL WARRANTY OR EXPAND THE SCOPE OF NANO ROOF RENEW'S OBLIGATIONS BEYOND THOSE SET OUT IN THIS AGREEMENT.

 

12. Testimonial and Media Release

By signing this Agreement, you authorize Nano Roof Renew to use your story, feedback, review, or before-and-after experience as a testimonial. You further agree to permit the use of your name, voice, photograph, or likeness captured in connection with the performance of services, including photographs, audio recordings and videos, using any technology known or unknown, for the purpose of future marketing and promotional materials without additional compensation.

You waive any right to inspect or approve any photographs or recordings of yourself prior to their use. You acknowledge that all recordings and photographs made by Nano Roof Renew are the exclusive property of Nano Roof Renew. 

 

13. Relationship of the Parties

Nothing in this Agreement shall be construed to (i) give either party the power to direct the day-to-day activities of the other; (ii) create a partnership, joint venture, or employment relationship; or (iii) allow either party to create obligations on behalf of the other. You are engaging Nano Roof Renew as an independent service provider.  Nano Roof Renew’s technicians are not your employees or agents.

 

14. Assignment

You may not assign this Agreement, in whole or in part, without the prior written consent of Nano Roof Renew. Any unauthorized assignment shall be void and constitute a material breach. Nano Roof Renew may assign its rights and obligations under this Agreement without restriction, including in connection with a sale or reorganization of the business.

 

15. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any action or proceeding not resolved by arbitration (see Section 22) shall be brought in a court of competent jurisdiction in Ontario.

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16. Waiver

No failure by either party to exercise or enforce any right under this Agreement shall constitute a waiver of that right or any future right. A waiver of any breach shall not be construed as a waiver of any subsequent breach.

 

17. Severability

If any provision of this Agreement is found by a court or arbitrator to be unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect. The parties agree to negotiate a suitable replacement for any provision found to be an essential part of the Agreement.

 

18. Force Majeure

Nano Roof Renew shall have liability for a failure in the performance of its obligations under this Agreement resulting from any cause that is unforeseeable or beyond its control, including Acts of God, severe weather, fire, supply chain disruptions, confinement, pandemic, war, terrorism, labour disruptions, embargo, government orders, civil or military authority, or any other causes not foreseeable or beyond the control of Nano Roof Renew (a "Force Majeure Event"), whose performance must be suspended or excused.  You will not be excused from the payment of any fees already due. If a Force Majeure Event persists for more than thirty (30) days, either party may terminate this Agreement by written notice, subject to any payment or refund obligations applicable at that stage.

 

19. Construction

This Agreement shall be construed fairly, in accordance with the plain meaning of its terms. No presumption or inference shall operate against either party solely on the basis that it drafted or proposed this Agreement.

 

20. Remedies

Except as otherwise provided, the rights and remedies of Nano Roof Renew set out in this Agreement are not exclusive and are in addition to any other rights and remedies available at law or in equity.

 

21. Binding Effect

This Agreement is binding upon and inures to the benefit of the parties and their respective heirs, successors, legal representatives, and permitted assigns.

 

22. Limitation of Liability

IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL NANO ROOF RENEW'S TOTAL LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO NANO ROOF RENEW FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM, OR ONE THOUSAND DOLLARS ($1,000.00), WHICHEVER IS GREATER, REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON WARRANTY, CONTRACT, TORT, OR OTHERWISE.

 

23. Intellectual Property

"Intellectual Property" means all trademarks, service marks, trade names, logos, patents, software, databases, marketing materials, online content, trade secrets, copyrights, and domain names owned by Nano Roof Renew. All Intellectual Property Rights remain the exclusive property of Nano Roof Renew. No license or right is granted to you by implication, estoppel, or otherwise.

You shall not remove or destroy any proprietary, trademark, or copyright markings contained in any materials provided by Nano Roof Renew. 

 

24. Opt-In & SMS Messaging

By providing your contact information, you grant Nano Roof Renew permission to contact you by email, phone, or other electronic means to relay service-related information, appointment confirmations, and promotional offers.

Nano Roof Renew offers an optional SMS messaging marketing program for Clients who voluntarily opt in. Consent is obtained only when you actively select the SMS opt-in checkbox on our contact or booking forms at www.nanoroofrenew.ca. Providing a phone number alone does not constitute consent to receive SMS marketing messages.

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SMS messages may include appointment confirmations and reminders, responses to service inquiries, and promotional messages for opted-in users. Message frequency varies but typically ranges from 1–4 messages per week. Message and data rates may apply.

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You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@nanoroofrenew.ca. Consent to receive SMS messages is not a condition of purchase. Nano Roof Renew does not sell or share your mobile information with third parties for marketing purposes.

 

25. Dispute Resolution and Arbitration

All disputes arising under or in connection with this Agreement shall be initially referred to the senior representatives of each party in writing. The parties will use their best efforts to resolve any dispute informally and amicably within thirty (30) days of written notice of the dispute (or longer if both parties agree in writing).

 

26. Indemnification

You agree to indemnify, defend, and hold harmless Nano Roof Renew and its officers, directors, employees, agents, subcontractors, and successors from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from: (i) your breach of this Agreement; (ii) your misuse of the services; (iii) any misrepresentation made by you; or (iv) any third-party claim arising from your conduct in connection with the services.

 

27. Privacy

Nano Roof Renew collects and uses Your personal information in accordance with our Privacy Policy, available at www.nanoroofrenew.ca/privacy. By entering into this Agreement, You consent to the collection, use, and disclosure of your information as described in the Privacy Policy. We do not sell or rent your personal information to third parties.  

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Nano Roof Renew may modify its privacy terms from time to time. Any modifications will become effective upon posting to www.nanoroofrenew.ca. Your continued use of services or client materials after such modification constitutes your acceptance of the revised terms. You are encouraged to review this Agreement regularly.